Privacy Policy

Who we are

We are Mental Dipz – A Piece of Mind, https://mentaldipz.co.za

We are committed to protecting your privacy and complying with applicable data protection and privacy laws. Any personal information that you provide to Mental Dipz will be collected, used and retained by us in accordance with this Privacy Policy. The purpose of this Privacy Policy is to inform you of our privacy practices and to explain how we collect, store, use, transfer and disclose your personal information. We also describe the kinds of information that we collect from you.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or create your account on our store, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the customer ID of your account you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use web beacons and tracking tags which enable collection and storage of certain information about your computer or device during your visit. Web beacons do not typically collect any information other than what your browser provides us with as a standard part of any internet communication. Instead, the information that we may process includes your internet protocol (IP) address, access times, the website you linked from, your computer’s operating system, your browser type and the address of any referring sites as well as pages you have visited and any other content that you have viewed. This information does not allow us to identify individual users personally, and is used to improve our services and is solely for the purpose of collating generalised demographic data of our online users, such as geographic areas of our visitors and visitor browsing patterns.

Who we share your data with

We may share certain personal information with our strategic partners and service providers to provide products and services, to fulfil customer orders, or to deliver products to you. We may also share certain personal information with our strategic partners and service providers that help us market to customers or that help us with the processing of personal information. For example, your personal information may be shared with a courier company which will assist in the delivery of products, or your personal information may be shared with a marketing company to help create a personalised or customised marketing brochure for you. Your personal information will only be shared by us, as described in terms of this Privacy Policy, so as to provide or improve our products, services and advertising. Our strategic partners and service providers are contractually required to protect your personal information and will be restricted from using the personal information you provide other than is reasonably necessary to perform their services for us.

We will never share your personal information with third parties for their marketing purposes without your consent.

Mandatory disclosure: It may be necessary, to comply with any law, for the purposes of litigation, or to comply with requests from public and governmental authorities within or outside your country of residence for us to disclose your personal information.

Necessary disclosure: We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Further, if all or part of the business of Mental Dipz is bought, sold or otherwise transferred, the personal information you provide or we collect, including sensitive personal information, may be transferred as part of the purchase, sale or transfer.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

We will keep your personal information only for as long as is necessary to achieve the purpose for which the information was collected. For example, if you close your online customer account with us, we will delete the information that we collected from you in order to administer your online product purchases. If you tell us that you do not wish to receive information about new products we will delete your contact details unless we require your details for another purpose. All customers can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments are checked through an automated spam detection service.

Our contact information

Should you wish to contact us to resolve any Privacy Issue you might have. Please do not hesitate to contact our customer care

Additional information

How we protect your data

We are committed to ensuring that your personal information is secure and will take reasonable steps through physical, electronic and managerial procedures to ensure that your personal information is treated securely and in accordance with this Privacy Policy. For example, all credit card transactions are secure socket layers encrypted, and our registration documents and the website’s registered domain name are checked and verified by an internationally recognised security certificate provider. While this will minimise the risk of loss, misuse, alteration, disclosure and unauthorised access of your information that is under our control, transactions that are performed over the Internet may be vulnerable to being intercepted. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information submitted to this website and will not be liable for any interception that occurs and any loss that is suffered as a result, where we have taken reasonable steps to prevent this happening.

Our Online Terms and Conditions do not permit minors to make purchases or engage in other legal acts in relation to our products and services unless otherwise permitted by applicable law. As such, we do not knowingly collect any information from or engage in any transactions with persons under the age of 18 years. Our databases may nevertheless contain personal information of persons under 18 years because it is not always possible for us to determine precisely the age of the user.

Industry regulatory disclosure requirements

We may from time to time change or update this Privacy Policy. If this Privacy Policy is changed in a material way, we will post a notice on this website notifying users of this change alongside the updated Privacy Policy for 30 days. We recommend that you re-visit this website and this Policy from time to time to learn of any such changes to the Privacy Policy.

That’s All, Thank you for reading. #StayMental